Help Centre
Questions,
answered.
Everything on fit, materials, comfort, and getting your ADC pair — straight answers, no run-around.
Do ADC shoes fit true to size?
+
Most ADC styles fit true to size. The German trainers (Pearl Trim, Solar Series) run slightly narrow, so if you have wider feet or are between sizes, size up half a size. Platform styles fit true to size. Each product page lists the available EU sizes.
What sizes does ADC offer?
+
ADC footwear is available in EU 36–44, dual-labelled with US women's and men's equivalents on each product page. Use the size selector on any product to see what's in stock.
Are ADC platform sneakers comfortable for all-day wear?
+
Yes. ADC platforms are built on the brand's engineered-comfort system — lightweight cushioning, a flexible outsole, and breathable upper materials — so the added height stays comfortable through a full day on your feet.
How tall is the ADC platform sole?
+
ADC platform styles (Canvas Hiking Platform, Alien Series) sit on an elevated chunky sole that adds roughly 4–6 cm of height depending on the style, giving a bold profile without sacrificing stability.
What are ADC shoes made of?
+
Depending on the style, ADC uses cotton canvas, premium suede, and leather uppers on cushioned EVA or rubber outsoles, with gum-style soles on the German trainers. Materials are listed in the details on each product page.
How do I clean suede and canvas ADC shoes?
+
For suede, brush off dry dirt with a soft suede brush and spot-clean with a suede eraser — avoid soaking. For canvas, wipe with a damp cloth and mild soap, air-dry away from direct heat, and never machine-dry. A water-repellent spray helps protect both.
How do you style German trainer sneakers?
+
The low-profile German trainer is a minimalist all-rounder: pair it with wide-leg or cropped trousers, denim, or a relaxed dress. ADC's Pearl Trim adds a refined detail for dressier looks, while the Solar Series leans casual and everyday.
Does ADC ship to Taiwan and internationally?
+
Yes. ADC ships within Taiwan and internationally. Shipping options, fees, and estimated delivery times are shown at checkout based on your destination.
What is ADC's return and exchange policy?
+
Unworn pairs in their original condition can be exchanged or returned. The current return window and step-by-step instructions are shown at checkout and in your order confirmation email.
Where can I buy ADC shoes?
+
ADC is available here on the official store, with checkout handled securely. Selected styles are also listed on the brand's Shopee Taiwan store.
Still deciding?
Browse the collection and find the silhouette that moves with you.
Shop the collection