Customer care
Contact Us
Questions about an order, a size, or a product? Reach out — ADC is answered by real people, and we reply within one business day.
Including your order number helps us help you faster.
Hours
Monday to Friday, 10:00–18:00 (Taiwan time).
Messages sent over the weekend or on public holidays are answered the next business day.
Find answers faster
Dispatch times, shipping costs and exchanges: Shipping & Returns
Choosing the right size: Size Guide
Everything else: FAQ
Press & wholesale
For press, creator collaborations or wholesale enquiries, email us with "Partnership" in the subject line and we'll route it to the right person.